Nowadays, many businesses are aware of a fact that customer service plays an important role in leading them to success and generate big profits. Therefore, they all seem to seek for a radical solution that helps their businesses serve their customers better.
Therefore, today I want to show you a brand new generation customer service management solution called ReplyTap which lets website visitors, current customers or potential customers to talk and you can reply and support them at the exact moment they have an issue.
This app contains many powerful features such as built-in knowledge base component, extensive screen share, video calling, co-browsing features, and much more. Since you’ve started to be curious, don’t hesitate to take a look at ReplyTap Review to know more details.
ReplyTap Review – Overview
Product Name: ReplyTap
Creator: Karthik Ramani
Office Page: ReplyTap Review Home Page
Launch Date: 2017 – 07 – 19 at 11:00 AM EST.
Bonus : Get Huge Bonus Below.
Recommend : Yes
What is ReplyTap?
ReplyTap is known as a brand new customer service management app that created by Karthik Ramani. It includes all features from bringing in clients to support them all from one single dashboard.
ReplyTap has 1 Front End and 2 OTO
Front End – ReplyTap >>> See Detail <<<
OTO1 – ReplyTap Pro >>> See Detail <<<
OTO2 – ReplyTap Agency Rights >>> See Detail <<<
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ReplyTap Review – What are the great features of ReplyTap?
MULTIPURPOSE CHAT WIDGET
Chat Widget will be placed on both the vital areas of your sales funnel and inside the member area. The visitors can easily leave their queries in the chat widget that assists in chatting live with the web visitor and it will answer their query without having to wait for a reply for a second. Moreover, the widget in the Members’ area is made to simplify the process from ‘Buy Now’ to ‘Checkout’.
You canmake audio calls to your customers easily without having any 3rd party interface. It means that you don’t need togive contact numbers on your ownwebsites making it total confidentiality, gaining efficiency in engaging with clients and saving time of your customers as well. Furthermore, interacting well with customers can let you settle in time their concerns more effectively and improve customer loyalty
The best part of using this feature is it helps you save time and effort since you can broadcast the same message to all the web visitors in one stroke. I consider it issuch a great way to keep all your customers engaged
We all know the importance of body language in a conversation, right? Therefore, ReplyTap provide you instant audio calls. Moreover, you can conduct video calls with your clients anytime.
With ReplyTap, you can even share a screen with your web visitor which lets you explain a complex procedure easily or you can just request to share screens and sort the problem out remotely to the visitor who cannot perform a certain function themselves
You will be given the liberty of creating a know-how directory to your product. When your customer needs to know how to perform a specific function, all they need to do is just enter the keywords and view all the listings related to their query.
INTRO & EXIT VIDEO TEMPLATES
Replytap give you its own set of video templates that play welcome videos on the chat widget. You just need to insert your video in the done for you video chat templates
There is a set of chat skins and templates inside ReplyTap in order to suit your colour palette that can totally match your chat widget to your sales/landing page design and make it become outstanding in any background.
ADVANCED ANALYTICS IN THE DASHBOARD
ReplyTap contains a unique feature called Advanced Analytics in the dashboard which allows youto track your sales better or gain all details about the prospects who visit your sales page.
HASHTAG BASED CANNED RESPONSE
With the purpose of saving time on answering the same questions again and again, ReplyTap lets you save your canned response and retrieve them hashtags immediately. So that helps you address the Frequently Asked Questions much quicker.
This feature of ReplyTap helps you to know what your prospect is typing even before they hit on the “Send” button.
You can have chances to create multiple agents for the same campaign with the purpose of running the team more professional and flexible. You can have total insights on the workload of your agent helping you to allocate work to them
SURVEY AT THE END OF THE CHAT
It’s so incredible that ReplyTap has a feedback survey at the end of the chat showing them that you respect their opinion and want to serve them better.
ReplyTap Review – How does it work?
The process of using ReplyTap is totally easy for everyone even complete newbies to follow. To make ReplyTap works, all you need to do is follow 2 simple steps
- Step 1: Log in to the app
- Step 2: Click set up button then let ReplyTap do the rest.
Now let’s check it out ReplyTap Demo Video
ReplyTap Review – Why Should You Get ReplyTap?
In my ReplyTap Review today, I personally consider ReplyTap as the best all-in-one solution for lead generation and customer support that I’ve found. With ReplyTap, you not only can save a lot of time, effort but also help to grow your business effectively.
This app including all features you need to have the best customer service, help generate more sales and improve customer loyalty in the long run. No matter which industry you are working, ReplyTap is a need for you.
In addition, you can Integrate ReplyTap within your existing app by passing on your customer details. Don’t forget you can offer refund during first 30 days of using in case you think this app is not a right tool for you.
I highly recommend that you should at least give it a try.
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